TERMS & CONDITIONS
DUE TO THE SUSTAINABLE APPROACH, FROLOV PIECES ARE CREATED TO ORDER AND TAILORED ACCORDING TO INDIVIDUAL MEASUREMENTS. THIS SERVICE IS FREE OF CHARGE. YOUR ORDER WILL BE PRODUCED INDIVIDUALLY IN 30 BUSINESS DAYS AFTER THE PAYMENT OR WILL BE DISPATCHED WITHIN 3 WORKING DAYS IF IT'S AVAILABLE IN STOCK.
ITEMS FROM THE COUTURE OR BRIDAL COLLECTIONS WILL BE PRODUCED IN 21-42 BUSINESS DAYS AFTER PLACING AN ORDER.
PLEASE CONTACT SUPPORT@FROLOV.UA FOR SHIPPING INQUIRIES AND APPROXIMATE DELIVERY TERMS.
TERMS:
Terms:
In our production, we focus on tailor-to-wear. This means that any item may be tailor-made according to individual measurements. This is a service free of charge. If you wish to take advantage of it, please note this when creating your order and our customer support team will contact you.
If you are based in Kyiv, you can sign up for measurements at our studio by a phone call on this number +38 098 367 56 83
PAYMENT:
OUR PAYMENT SYSTEM IS PLATA BY MONO. WE ACCEPT VISA AND MASTERCARD AND GUARANTEE THE SECURITY AND ANONYMITY OF YOUR DATA.
ALL ONLINE PAYMENTS ARE PROCESSED IN UAH BASED ON THE CURRENCY RATE PROVIDED BY THE PAYER'S BANK.
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US: SUPPORT@FROLOV.UA OR +38 098 367 56 83 (WHATSAPP, TELEGRAM, VIBER).