Delivery Policy
DUE TO THE SUSTAINABLE APPROACH, FROLOV PIECES ARE CREATED TO ORDER AND TAILORED ACCORDING TO INDIVIDUAL MEASUREMENTS. YOUR ORDER WILL BE PRODUCED INDIVIDUALLY IN 10-21 BUSINESS DAYS AFTER THE PAYMENT OR WILL BE SHIPPED IMMEDIATELY IF IT'S AVAILABLE IN STOCK. ITEMS FROM THE COUTURE OR BRIDAL COLLECTIONS WILL BE PRODUCED IN 21-51 BUSINESS DAYS AFTER PLACING AN ORDER.
DELIVERY WITHIN UKRAINE:
DELIVERY WITHIN UKRAINE IS CARRIED OUT BY «NOVA POSHTA» SERVICE. Delivery within Ukraine takes up to 3 working days. THE COST OF SERVICE IS FREE.
WORLDWIDE DELIVERY:
WE SHIP WORLDWIDE, WITH THE EXCEPTION OF RUSSIA AND BELARUS. INTERNATIONAL DELIVERIES ARE CARRIED OUT BY FEDEX, UPS OR DHL EXPRESS. International delivery may take up to 3 weeks.
WE SHIP WORLDWIDE, WITH THE EXCEPTION OF RUSSIA AND BELARUS. INTERNATIONAL DELIVERIES ARE CARRIED OUT BY FEDEX, UPS OR DHL EXPRESS. International delivery may take up to 3 weeks.
PLEASE NOTE THAT THE SHIPMENT WILL BE CARRIED OUT FROM UKRAINE. IMPORT DUTIES AND TAXES ARE NOT INCLUDED IN THE PRICE AT CHECKOUT. WE ARE NOT LIABLE FOR ANY LOCAL TAXES, WHICH MUST BE PAID ACCORDING TO THE DESTINATION COUNTRY’S LEGISLATION. PLEASE CHECK WITH YOUR COUNTRY’S CUSTOMS OFFICE TO DETERMINE THESE COSTS.
PLEASE CONTACT US TO SPECIFY WHERE YOUR ORDER WILL BE SHIPPED FROM.